right of retraction

To exercise the right of retraction, you must notify us either by e-mail to info-contact@njboutik.fr or by phone at 06.74.32.47.97. Your decision to withdraw from this contract. In order for the withdrawal period to be respected, it is enough that you transmit your wish of the right of retraction before the expiry of the period of retraction. 

In the event of your withdrawal from this contract, we will refund the payment received from you, including delivery charges. In the event of your withdrawal from this contract, we will refund to you the payment received from you, including delivery costs (with the exception of any additional charges that you have chosen) without undue delay and in any case , At the latest from the day I am informed of your decision to withdraw from this contract.

Your refund will be returned to you with the payment method you used for your order, unless you expressly agree to another different payment method, in any case this refund will not incur a fee for you.

 

*MODE OF RETURNS:

For returning items, you must return them to the original packaging (s) within 14 days of purchase with the same shipping method you used to make your order. The tracking number of the package will be mandatory, which will show the shipping of the item (s). If 14 days or more have elapsed since the date of your purchase, the refund or exchange will not be considered and will be refused.

Some items are not taken back or exchanged for hygiene reasons as well as custom items such as crafts.

Here is the list of the articles that are neither taken up nor exchanged:

  • Piercings.
  • The earrings.
  • The lingerie.
  • Handmade creations and craft creations to order.

The item (s) must be returned new, never worn, washed or used and with their labels. Any return of any item (s) unsuitable for resale or that the above conditions are not respected will not be taken into account.

When the item (s) returned will be received, it will be reviewed and you will be contacted in a short time if you are entitled to a refund. If you were eligible, your refund will be paid with the payment method you used as soon as possible.

 

Done this 28/05/2018 by Nj Boutik.